Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Wild Fortune Casino, including its website, account services, games and related features. Please read them carefully before registering or playing. By using the site, you acknowledge that you have read, understood and agree to be bound by these Terms, together with any policies or rules referred to in them.

Wild Fortune Casino operates under licences issued by the Tobique Gaming Commission in New Brunswick (No. 0000064) and the Comoros Autonomous Organisation of Financial Activities (ALSI-202509073-FI2).

1. About these Terms

These Terms & Conditions form a legal agreement between you and Wild Fortune Casino in relation to your use of the website and any associated services made available through it. They apply to visitors, registered account holders and players, unless a particular provision clearly applies only to a specific type of user. Additional rules may apply to individual games, promotions, competitions, payment methods or other features. Those rules will be shown when relevant and should be read together with these Terms.

You must accept these Terms before creating an account or using any service that requires registration. If you do not agree with any part of them, you must not use the site. You are responsible for checking this page regularly, as the Terms may be updated from time to time. Continued use of the site after an update is published may indicate your acceptance of the revised wording, subject to any rights you have under applicable law.

Eligibility and lawful use

You may use Wild Fortune Casino only if you are legally permitted to do so in your location. You must be at least 18 years of age, or any higher minimum age required by the law that applies to you. We may ask you to confirm your age, identity, location or other eligibility information before allowing access to an account or particular service. You must not attempt to bypass age, location, identity or other security checks.

Gambling laws can differ between Australian states and territories and may also apply differently depending on where you are physically located. It is your responsibility to make sure that your use of the site is lawful. You must not use the site from a place where online gambling or a particular service is prohibited. Wild Fortune Casino may restrict or refuse access where required to comply with applicable law, regulatory requirements or internal controls.

2. Accounts and player responsibilities

Where an account is required, you must provide information that is accurate, complete and current. You must update your details if they change, including information that may be needed for identity, age, payment or responsible gambling checks. We may require supporting documents or other reasonable evidence to verify the information provided. An account may remain restricted until the requested checks are completed.

Your account is personal to you. You must keep your username, password and other security information confidential and take reasonable steps to prevent another person from accessing your account. You must notify the site promptly if you believe your account has been accessed without permission, your security details have been lost, or any activity appears unusual. You are responsible for activity carried out through your account where you have failed to protect your login information.

Do not create or use an account on behalf of another person.
Do not allow another person to use your account or payment method.
Do not create multiple accounts unless expressly permitted by the applicable service rules.
Do not provide false, misleading or incomplete information.
Do not use the site for unlawful activity, fraud, money laundering or any other improper purpose.
Do not use automated tools, bots, scripts or software intended to interfere with the site or gain an unfair advantage.

You must not manipulate a game, exploit a technical error, interfere with another user, or use a vulnerability for your benefit. If you identify an apparent error or security issue, you should stop using the affected feature and report it through the available support or reporting channel on the site. We may investigate activity that appears irregular, dishonest, fraudulent or inconsistent with these Terms.

Only one person may use an individual account. We may take reasonable steps to identify linked, duplicate or coordinated accounts. Where an account is closed, suspended or restricted, you must not attempt to open or use another account to avoid that action.

3. Games, payments and promotions

The games and features available on the site may change, be withdrawn or become temporarily unavailable. Game displays, rules and instructions should be read before you participate. Unless a specific game rule states otherwise, results are determined by the relevant game system or random outcome process. You should not place a wager unless you understand the applicable game rules and the amount you are choosing to risk.

You are responsible for reviewing the amount of every deposit, wager, withdrawal request or other transaction before confirming it. Transactions may be subject to verification, processing requirements, applicable law and the rules of the payment provider you select. You must use a payment method that belongs to you or that you are authorised to use. A payment may be declined, delayed, reversed or restricted where required for security, compliance or technical reasons.

Any applicable fees, limits, processing conditions or verification requirements will be communicated through the relevant account, payment or service information where possible. You should check those details before completing a transaction. We do not control the policies, availability or charges imposed by independent banks, card providers, digital wallet providers or other payment services.

Promotions and offers

Promotions, bonuses, rewards and competitions may be subject to separate terms. Those terms may set out eligibility requirements, qualifying activity, expiry dates, use restrictions, withdrawal conditions and other limitations. You must read the applicable offer terms before accepting or using a promotion. If there is an inconsistency between a promotional condition and these Terms, the specific promotional condition will generally apply only to that promotion, while these Terms continue to apply to the rest of your use of the site.

We may cancel, amend, suspend or withdraw an offer where permitted by law, including where an obvious error has occurred or where the offer has been misused. We may also decline promotional participation where eligibility requirements have not been met. No promotion should be treated as an encouragement to gamble beyond your chosen budget.

If a technical, display or settlement error affects a game, transaction or promotion, we may take reasonable steps to correct the error. This may include voiding an affected transaction where permitted by law, restoring an appropriate account balance or applying the relevant published rules.

4. Responsible gambling, privacy and site content

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Avoid gambling when you are upset, under the influence of alcohol or other substances, or trying to solve financial problems. You should take regular breaks and keep track of the time and money you spend.

Responsible gambling tools and support options may be available through the site. These can include deposit or wagering controls, time reminders, activity information, temporary breaks and account self-exclusion. The options available to you may depend on the service and applicable requirements. If gambling is affecting your wellbeing, relationships or finances, stop playing and seek assistance from an appropriate professional or recognised gambling support service in Australia.

Personal information is handled in accordance with the applicable Privacy Policy. That policy explains how information may be collected, used, stored and disclosed, including for account administration, identity checks, payment processing, security, fraud prevention, responsible gambling and legal compliance. You should read the Privacy Policy before registering or providing personal information.

Intellectual property and acceptable use

The website, branding, text, graphics, software, layouts, game materials and other content may be protected by intellectual property rights. You may use the site for personal, lawful purposes only. You must not copy, reproduce, publish, distribute, modify, reverse engineer, commercially exploit or create derivative works from site content unless you have permission or the law allows you to do so.

You must not introduce malicious code, overload the site, attempt unauthorised access, collect information about other users, or use the site in a way that could damage its operation or security. Links to third-party websites may be provided for convenience. Those websites are operated independently, and you should review their own terms and privacy information before using them.

5. Suspension, liability and general legal terms

We may suspend, restrict or close an account, or limit access to a game or service, where reasonably necessary for security, verification, responsible gambling, legal, regulatory or operational reasons. This may occur if you breach these Terms, provide inaccurate information, use an unauthorised payment method, engage in suspicious activity or attempt to misuse a promotion. Where appropriate and legally permitted, we may explain the reason for an account action and tell you what steps are available.

If your account is closed or restricted, you must not continue to use the site through another account. Any remaining balance will be dealt with in accordance with applicable law, verification requirements, payment rules and any rights or obligations that arose before closure. We may retain information where required for legal, security, fraud prevention or responsible gambling purposes.

The site may be unavailable or affected by maintenance, communications issues, software faults, third-party services, events outside reasonable control or other technical problems. We do not guarantee that the site will always be available, uninterrupted, error-free or suitable for every device. You should maintain appropriate security on your own device and connection, including current software and protection against unauthorised access.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. To the extent permitted by law, Wild Fortune Casino is not responsible for loss caused by your breach of these Terms, misuse of the site, reliance on information that is incomplete or out of date, or circumstances outside reasonable control. Any limitation of liability applies only to the extent permitted by applicable law.

Questions, complaints and changes

If you have a question, concern or complaint about your account or use of the site, please use the support or contact options made available on Wild Fortune Casino. Provide enough information for the issue to be reviewed, while avoiding unnecessary disclosure of sensitive information. We may ask for further details or verification before discussing account-specific matters.

These Terms are intended to be read consistently with applicable Australian law and any mandatory rights that apply to you. If a court or competent authority finds part of these Terms invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. A delay or failure to enforce a provision does not necessarily mean that the provision has been waived.

We may revise these Terms to reflect changes to the site, services, law, security practices or operational requirements. The current version will be published on this page with its effective wording. You should review the Terms before continuing to use the site, particularly after a material update. If you do not accept a revised provision, you must stop using the affected services and follow the available account closure or support process.