Contact Us

For help with your Wild Fortune Casino account, email support@wildfortunecasino.click. Our support team can assist with general questions and help direct your enquiry to the appropriate area.

Wild Fortune Casino operates under licences issued by the Tobique Gaming Commission in New Brunswick (No. 0000064) and the Comoros Autonomous Organisation of Financial Activities (ALSI-202509073-FI2).

How to get in touch

To contact us by email, write to support@wildfortunecasino.click. Please use the email address linked to your account where possible, so the team can identify your request more efficiently. Support usually replies within 24 hours, although response times can vary depending on the nature and number of enquiries received.

You can contact support about a wide range of account or gaming-related questions, including:

Account access, profile details and verification questions
Deposit and withdrawal enquiries
Questions about bonus terms and general promotional conditions
Technical problems affecting the website or your account
Responsible gambling requests or support with managing your play

What to include in your message

To help support investigate your enquiry faster, include your account email address or username, a short description of the issue, and any relevant details such as the approximate time it occurred. Add screenshots if relevant, particularly where they show an error message or another technical problem. Do not include your password or other sensitive security information in an email.

If your question concerns a transaction, verification request or account restriction, provide enough information for the team to understand what happened without sending unnecessary personal documents. Support may request further information when needed to review your enquiry securely.