Betting Rules

These Betting Rules explain the general conditions that apply when you use Wild Fortune Casino to play casino games or place other permitted bets. They are intended to help you understand how bets are accepted, recorded and settled. Game-specific rules may also apply, so you should read the information shown for each game before you play.

Wild Fortune Casino operates under licences issued by the Tobique Gaming Commission in New Brunswick (No. 0000064) and the Comoros Autonomous Organisation of Financial Activities (ALSI-202509073-FI2).

1. General betting conditions

By accessing Wild Fortune Casino and placing a bet, you confirm that you have read and understood these Betting Rules, the website Terms and Conditions, the Privacy Policy and any other rules displayed for the relevant product or game. These documents should be read together. If there is a difference between a general rule and a specific rule shown for a particular game, the game-specific rule will generally apply to that game.

You are responsible for making sure that online gambling is lawful for you in the place where you are located. You must not use the website if online gambling is restricted or prohibited in your jurisdiction. You must also meet the applicable legal age requirement and provide accurate information when creating or using an account. Wild Fortune Casino may request information needed to verify identity, age, location, account ownership or compliance with applicable requirements.

Only one person may use an individual player account. You must keep your login details confidential and take reasonable steps to prevent another person from accessing your account. Bets placed through your account may be treated as being placed by you unless you have reported unauthorised access promptly and the matter is accepted for investigation. You should log out after using a shared or public device and avoid saving your password where another person could access it.

Bets must be placed using the account and payment methods permitted on the website.
You must not place bets on behalf of another person or allow another person to place bets through your account.
You must not use the website for unlawful activity, fraud, money laundering or any attempt to abuse a game or promotion.
You must not interfere with the website, reverse-engineer its software, manipulate game results or use automated tools unless expressly allowed.
Wild Fortune Casino may refuse, suspend, limit or review activity where this is reasonably necessary for security, compliance, technical or responsible gambling reasons.

The website may be unavailable from time to time because of maintenance, upgrades, telecommunications issues, software faults or events outside reasonable control. You should not assume that a bet has been accepted merely because you selected an option or pressed a button. Acceptance normally occurs only when the website displays a clear confirmation or records the transaction in your account.

2. Placing and confirming bets

Before confirming a bet, check the selected game, wager amount, number of entries, stake level and any other details shown on the bet screen. You are responsible for reviewing the information before submission. If you notice an error, do not confirm the bet. Once a bet has been accepted, it may not be changed, cancelled or withdrawn unless the relevant game rules or applicable law allow this.

When a bet is accepted

A bet is valid only when it is accepted by the website and appears in your account, game session or other relevant transaction record. A request that is interrupted, rejected, timed out or not recorded may not be a valid bet. If your connection fails after you submit a request, check your account history before trying again. This can help you avoid submitting the same bet more than once.

The available stake options, game features and any applicable limits will be displayed before or during play. You must not attempt to bypass a displayed limit by using multiple accounts, technical methods or another person's account. Limits may apply to a game, transaction, account, payment method, promotion or period of play. Where a limit applies, the relevant information shown on the website will be used when determining whether a bet can be accepted.

Errors and unusual activity

If a clear technical, display, pricing or processing error affects a bet, Wild Fortune Casino may review the transaction and take reasonable corrective action. This may include cancelling an affected bet, correcting an obvious error or returning a stake where appropriate. A correction will not normally create a result that could not reasonably have been obtained from the correct information. You should report any suspected error or account issue through the available support channel as soon as possible.

Wild Fortune Casino may investigate activity that appears irregular, coordinated, fraudulent or inconsistent with the website rules. During a review, access to an account or transaction may be temporarily restricted where reasonably necessary. Any decision will be made in accordance with the applicable Terms and Conditions, relevant game rules and legal obligations.

Select the game or permitted betting product you wish to use.
Review the displayed rules, stake information, features and any applicable conditions.
Choose your stake and confirm that the selected details are correct.
Submit the bet once only and wait for confirmation.
Check the account or game history if the result or confirmation is not displayed.

3. Game results and settlement

Results are determined using the rules and outcome process applicable to the selected game. For games that use random outcomes, the result is generated by the relevant game system. For other permitted betting products, the result is determined by the rules and information applicable to that product. You should read the instructions, paytable, event information or other material displayed before placing a bet.

A game result or bet outcome is normally final once it has been generated and recorded, subject to a technical review, an obvious error, a security investigation or a requirement under applicable law. Your account history may show the stake, outcome, result, adjustment or other transaction information. You should retain any relevant reference details if you need to ask about a transaction.

Game interruptions

If a game is interrupted, do not immediately repeat the bet. First check whether the wager was recorded and whether the game has resumed. Where the system has enough information to establish the bet and outcome, the transaction may be settled under the applicable game rules. Where the result cannot be reliably established, the transaction may be reviewed and handled in accordance with the relevant rules and applicable requirements.

A displayed balance, result or transaction record may be corrected if it is affected by a technical or processing error. If funds or winnings are credited incorrectly, you must notify Wild Fortune Casino and must not knowingly withdraw, spend or transfer the incorrect amount. Amounts that were credited in error may be removed or recovered in accordance with the Terms and Conditions.

Promotions and additional conditions

Promotional bets, bonus funds, free plays and other special offers may be subject to separate terms. Those terms may include eligibility conditions, expiry requirements, wagering conditions, game restrictions, maximum permitted use or other limits. The applicable promotion terms should be read before you accept or use an offer. If you do not understand a condition, do not use the offer until you have obtained clarification through the available support process.

Payments, withdrawals and account balances are also subject to the website's payment and verification requirements. A withdrawal request may be reviewed before it is processed, and additional information may be required to confirm account ownership or meet legal obligations. No payment timeframe or outcome should be assumed unless it is expressly stated in the applicable information on the website.

4. Responsible play, complaints and rule changes

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you begin and only wager money you can afford to lose. Keep track of the time and money you spend, take regular breaks and avoid playing when you are tired, upset, under the influence of alcohol or affected by another substance.

Do not chase losses by increasing stakes or continuing to play for longer than planned.
Do not borrow money, use essential household funds or use credit to gamble.
Use available deposit, stake, session or account restrictions where you need help controlling play.
Consider taking a break or requesting account closure if gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing.
Seek independent advice or support from an appropriate Australian gambling-help service if you are concerned about your gambling.

If you believe a bet, result, balance or account decision is incorrect, review your account history and the relevant game rules first. You can then raise the matter through the support or complaints process made available on the website. Include enough information to identify the transaction, such as the date, game, amount and any reference shown in your account. Do not send passwords or complete payment details in a complaint.

Complaints will be reviewed using the available account records, transaction information, technical logs and applicable rules. You may be asked to provide further information to verify your identity or clarify the issue. While a matter is being reviewed, related transactions or account functions may be temporarily restricted where reasonably necessary. The outcome and any further review options will be communicated through the available account or support process.

Wild Fortune Casino may update these Betting Rules when its games, services, legal obligations or operating procedures change. The current version will be made available on the website. You should check the rules before playing, particularly after an update. Continued use of the website after revised rules are published may mean that you accept the updated rules, subject to any notice or consent requirement that applies.

If you are unsure about a rule, stop before placing the bet and review the information provided for the relevant game. These general rules do not replace the full Terms and Conditions, Privacy Policy, responsible gambling information or any specific game rules that apply to your activity.