Responsible Gaming

Wild Fortune Casino is committed to promoting a safer and more informed approach to gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Before playing, consider your budget, understand the risks and decide how much time and money you are comfortable spending. If gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing, take a break and seek support.

Wild Fortune Casino operates under licences issued by the Tobique Gaming Commission in New Brunswick (No. 0000064) and the Comoros Autonomous Organisation of Financial Activities (ALSI-202509073-FI2).

What responsible gambling means

Responsible gambling means making informed choices, keeping control of your behaviour and only gambling within limits that you can afford. It involves recognising that casino games are games of chance. Outcomes are not guaranteed, past results do not predict future results, and a win cannot be relied on to cover losses or provide an income.

A responsible approach starts before you play. Decide on a spending limit and a time limit in advance, and treat those limits as firm boundaries. Only use money left over after essential expenses such as rent, bills, food, transport and other financial commitments have been covered. Never use money set aside for these needs, and do not gamble with borrowed funds.

Gamble for entertainment only, rather than with the expectation of making a profit.
Accept that losses are part of gambling and cannot always be recovered.
Set a budget that reflects your personal circumstances and do not exceed it.
Take regular breaks and avoid playing for longer than planned.
Avoid gambling when you are upset, stressed, tired or affected by alcohol or other substances.
Keep gambling separate from essential spending and important financial decisions.

There is no guaranteed strategy for winning. Changing games, increasing stakes or continuing to play does not improve your certainty of success. If your planned limit has been reached, stop playing regardless of whether you are winning or losing.

Plan your limits before you play

Limits are most effective when they are chosen calmly and recorded before gambling begins. Consider how much money you can comfortably afford to lose over a day, week or month, and how much time you are prepared to spend. Your limit should be based on your circumstances, not on an amount you hope to win.

Money limits

Use available account controls to set deposit, spending or loss limits where those tools are offered. A limit should be set low enough to protect your normal financial commitments. Do not increase a limit during a gambling session because you are chasing a result. If you are uncertain what amount is affordable, consider not gambling until you have reviewed your budget.

Time limits

Decide when you will start and stop, and use reminders or breaks to help maintain control. Avoid gambling continuously or allowing play to interfere with sleep, work, study, family responsibilities or other activities. Leaving the game when your planned session ends is an important part of keeping gambling within your boundaries.

Cooling-off and self-exclusion

If you need distance from gambling, consider using a cooling-off period or self-exclusion option where available. These measures can restrict access for a selected period and give you time to reassess your habits. A self-exclusion request should be treated seriously. Do not attempt to open another account or find ways around a restriction.

You can also remove gambling applications, avoid promotional messages where possible and ask a trusted person to help you stay accountable. These steps can support a break, but they do not replace professional help when gambling is causing harm.

Recognising when gambling may be causing harm

Problem gambling can develop gradually. Some people do not notice the impact until gambling has affected their money, mood, relationships or daily responsibilities. Warning signs may include spending more time or money gambling than intended, feeling unable to stop, or thinking about gambling throughout the day.

Chasing losses by gambling more or increasing stakes to try to win money back.
Hiding or minimising the amount of time or money spent gambling.
Borrowing money, selling belongings or missing payments to continue gambling.
Feeling restless, irritable or anxious when trying to cut down or stop.
Gambling to escape sadness, stress, loneliness, boredom or other difficult feelings.
Neglecting work, study, family, health, sleep or other responsibilities.
Arguing with people close to you about gambling or its consequences.
Returning to gambling after deciding to stop, despite negative results.
Using gambling to try to manage financial problems or create an income.
Feeling regret, shame or distress after gambling but continuing the same pattern.

One warning sign may be enough to justify taking a break and reviewing your behaviour. You do not need to wait for a serious financial or personal crisis before seeking help. Speaking openly with someone you trust can be a useful first step.

Steps you can take if you are concerned

If gambling is becoming difficult to control, stop playing and avoid trying to win back losses. Review recent transactions and consider how gambling has affected your budget, mood and relationships. Removing access to available funds, setting firm account restrictions and taking a complete break can help create space for a clearer decision.

Stop gambling for the moment and do not make decisions while distressed or under pressure.
Record your recent gambling activity, including deposits, losses, time spent and any money borrowed.
Tell a trusted family member, friend or support person what is happening.
Use available deposit, spending, time, cooling-off or self-exclusion controls.
Contact the relevant account support channel shown on the website if you need help understanding account restrictions or closure options.
Seek confidential advice from a qualified financial counsellor, health professional or gambling support service.
Create a plan for avoiding triggers, including gambling advertising, particular times of day or access to extra funds.

A support service can help you understand your options without judging you. In Australia, assistance may be available through gambling support services in your state or territory, Gambling Help Online, financial counselling services and mental health professionals. You may also wish to speak with your general practitioner or another qualified health professional.

If gambling has contributed to serious distress or you feel that you may harm yourself or someone else, seek urgent help through appropriate emergency or crisis services in your area. Your immediate safety is more important than any gambling account, balance or loss.

Account safety, age and personal responsibility

Gambling is only for people who meet the applicable legal age requirements. Do not allow children or other unauthorised people to access your gambling account. Keep your login details private, use suitable device security and log out when you have finished. Do not share an account or permit another person to gamble using your credentials.

If you believe a person under the legal gambling age has accessed an account, or if someone else has used your details, stop using the account and raise the matter through the account support channel available on the website. Additional verification or account restrictions may be required.

Promotions, entertainment features and account activity should never encourage you to exceed your limits. Read the applicable terms before taking part in any offer, and do not treat bonuses or promotional credits as a reason to gamble more than planned. If an offer makes you uncomfortable or conflicts with your limits, you can choose not to use it.

Wild Fortune Casino provides this information to support informed decisions. It cannot remove the risks associated with gambling or determine what is affordable for you. You remain responsible for following applicable Australian laws, the terms that apply to your account and the limits you set for yourself. When in doubt, take a break and seek independent support.